Aurpay vs CoinPayments 2026: Security-First vs Maximum Coin Coverage
CoinPayments has been processing crypto payments since 2013 and supports over 1,300 coins and tokens — more than any other payment gateway in the market. For merchants who want to accept obscure altcoins alongside Bitcoin and Ethereum, that breadth is hard to beat. But CoinPayments achieves it through a custodial model: your customers’ payments land in CoinPayments-controlled wallets, not yours.
Aurpay takes the opposite approach. It supports 10+ major cryptocurrencies across 10+ chains, but every payment goes directly to your wallet. No intermediary holds your funds, no withdrawal request is needed, and no third party can freeze your balance. This is a head-to-head comparison of both gateways across security, fees, coin coverage, platform support, and merchant experience — with honest assessments of where each one wins.
Custody Model: The Fundamental Divide
CoinPayments operates as a custodial payment processor. When a customer pays you in crypto, the funds arrive in a hot wallet managed by CoinPayments. You then withdraw from your CoinPayments account to your personal wallet. This means CoinPayments holds your revenue between the moment a customer pays and the moment you initiate a withdrawal — and during that window, you rely entirely on their security infrastructure and solvency.
This architecture creates counterparty risk. If CoinPayments experiences a security breach, an operational failure, or regulatory pressure, your unsettled funds are exposed. The company’s own User Agreement reserves the right to suspend or terminate accounts that, in their “sole opinion,” present a legal or reputational risk. Merchants have reported accounts being frozen with deposited funds inaccessible.
Aurpay is non-custodial. When a customer completes a payment, the crypto moves directly from the buyer’s wallet to your merchant wallet address. Aurpay facilitates the transaction — generating checkout pages, monitoring blockchain confirmations, and notifying your e-commerce platform — but never takes possession of your funds. There is no balance to withdraw, no intermediary wallet, and no counterparty risk.
The 2017 XRP Incident
In June 2017, a bug in CoinPayments’ hosted Ripple (XRP) hot wallets allowed a user to siphon funds from other customers’ balances. The exploit resulted in significant XRP losses across multiple accounts. CoinPayments responded by patching the vulnerability and, over the following six months, reimbursed every affected account in full.
To their credit, CoinPayments handled the aftermath responsibly. But the incident illustrates the inherent vulnerability of custodial architecture: when a platform holds your funds, a single software bug can expose every merchant on the system. With a non-custodial gateway, this category of risk does not exist — there is no central hot wallet to exploit because funds flow peer-to-peer.
Security Infrastructure Comparison
| Security Dimension | CoinPayments | Aurpay |
|---|---|---|
| Custody model | Custodial — funds held in platform wallets | Non-custodial — funds go directly to merchant wallet |
| Counterparty risk | Yes — platform insolvency or breach exposes your funds | None — no intermediary holds funds |
| Historical breaches | 2017 XRP hot wallet exploit (remediated) | None — no central wallet to breach |
| Account freeze risk | Yes — platform can suspend accounts at sole discretion | No — funds are in your wallet from the moment of payment |
| Private key control | CoinPayments controls keys for platform wallets | Merchant retains full private key ownership |
| Withdrawal required | Yes — must withdraw from CoinPayments to personal wallet | No — funds arrive in your wallet automatically |
Coin Coverage: 1,300+ vs 10+ — Does Quantity Matter?
CoinPayments wins the coin-count competition decisively. The platform supports over 1,300 coins and tokens, covering everything from major assets like Bitcoin and Ethereum to micro-cap altcoins that most merchants have never heard of. If your business model depends on accepting niche community tokens — gaming coins, meme tokens, or project-specific tokens — CoinPayments is one of the few gateways that can accommodate that.
Aurpay supports 10+ cryptocurrencies including USDT, USDC, DAI, BTC, ETH, BNB, and MATIC across 10+ chains (Ethereum, Tron TRC-20, BSC BEP-20, Polygon, Arbitrum, and more). That is a fraction of CoinPayments’ catalog.
But here is the nuance that raw coin counts obscure: the vast majority of CoinPayments’ supported coins see near-zero daily transaction volume. According to market data, fewer than 50 cryptocurrencies consistently exceed $1 million in daily trading volume. For a real merchant accepting payments, the difference between supporting 1,300 coins and 10 coins is mostly theoretical — because your customers are overwhelmingly paying in USDT, USDC, BTC, or ETH. Both gateways cover those.
Supporting hundreds of low-volume altcoins also introduces operational complexity. Price feeds for micro-cap tokens can be unreliable, liquidity for conversion is thin, and the risk of receiving a token that becomes worthless before you can convert it is real. If you accept payment in a coin with $5,000 daily volume and the price drops 30% before you reach an exchange, that is not revenue — it is a loss.
Multi-Chain Support
Where Aurpay’s coin selection becomes more competitive is multi-chain support for stablecoins. You can accept USDT on Ethereum (ERC-20), Tron (TRC-20), BSC (BEP-20), Polygon, and Arbitrum — giving your customers the flexibility to pay on whichever chain offers the lowest gas fees. For merchants focused on stablecoin payments, this multi-chain coverage matters more than supporting 1,300 coins on fewer networks. For a detailed breakdown of stablecoin payment strategies, see our six-gateway comparison guide.
Fees: CoinPayments Is Cheaper — With Caveats
CoinPayments charges 0.5% on incoming payments and deposits. Deposits under $15,000 per month are free. On paper, this is lower than Aurpay’s flat 0.8% processing fee. At $10,000 in monthly transactions, you would pay $50 with CoinPayments versus $80 with Aurpay — a $30 difference.
However, CoinPayments’ fee structure has layers that the headline 0.5% does not capture:
- Conversion fees: If you want to convert received crypto to a different coin (e.g., converting altcoin payments to BTC or USDT), CoinPayments charges blockchain fees plus partner fees that vary by pair. These can add 0.5% to 1% or more to the effective cost.
- Withdrawal fees: Moving funds from your CoinPayments wallet to your personal wallet incurs network fees. CoinPayments subsidizes these partially but does not cover them entirely.
- Dormant account fee: If your account is inactive for 12 months, CoinPayments charges a 5.5% annual inactivity fee on your remaining balance. This has been a significant source of complaints on review platforms.
- Fiat settlement fees: Converting to USD or EUR for bank deposit involves additional third-party fees that are not included in the base 0.5%.
With Aurpay, the fee structure is simpler. You pay 0.8% per transaction. There is no conversion fee because there is no conversion — you receive exactly what the customer pays, minus the processing fee. There is no withdrawal fee because funds go directly to your wallet. There is no dormant account fee because Aurpay does not hold your funds.
Fee Comparison at Different Volumes
| Monthly Volume | CoinPayments (0.5%) | Aurpay (0.8%) | Difference |
|---|---|---|---|
| $5,000 | $25 | $40 | CoinPayments saves $15 |
| $10,000 | $50 | $80 | CoinPayments saves $30 |
| $25,000 | $125 | $200 | CoinPayments saves $75 |
| $50,000 | $250 | $400 | CoinPayments saves $150 |
Note: CoinPayments figures above reflect base processing fees only, excluding conversion, withdrawal, and potential dormant account fees. Actual costs may be higher depending on your usage pattern.
KYC and Onboarding
CoinPayments allows basic use without identity verification. You can create an account, generate payment buttons, and start accepting crypto without submitting documents. However, KYC verification is required for certain features: accessing ShapeShift-powered coin conversions, enabling fiat settlement, and raising withdrawal limits all require identity documents.
Aurpay requires zero KYC. Since the gateway never holds your funds and does not perform currency conversion, it does not function as a money transmitter. You connect your wallet address, install the Shopify app or WooCommerce plugin, and begin accepting payments. The entire setup takes roughly 15 minutes.
For merchants who need to launch quickly or prefer not to submit business documents to a third party, Aurpay’s zero-KYC approach removes friction entirely. For a deeper exploration of this topic, see our guide on choosing a crypto payment gateway.
User Experience and Interface Design
CoinPayments launched in 2013, and its interface reflects that era. The merchant dashboard uses a dense, text-heavy layout with navigation patterns that predate modern SaaS design conventions. Setting up payment buttons, managing wallets, and configuring plugins requires navigating multiple settings pages with minimal visual guidance. For merchants who are technically comfortable, this is functional but unintuitive. For those who are new to crypto payments, the learning curve is steep.
The checkout experience for buyers also shows its age. CoinPayments’ payment pages use a utilitarian design that can feel unfamiliar to customers accustomed to polished Shopify or Stripe checkout flows. In e-commerce, checkout friction directly impacts conversion rates — and a payment page that looks like it was built in 2013 can create hesitation, especially for first-time crypto payers.
Aurpay was built for the current e-commerce landscape. The Shopify integration is a native App Store application — merchants install it the same way they install any Shopify app, with guided setup and a clean dashboard. The WooCommerce plugin follows WordPress conventions with a familiar settings interface. The checkout flow is designed to match modern expectations: clean layout, clear coin selection, responsive design, and real-time confirmation feedback.
This difference matters more than many merchants expect. A dated checkout interface does not just look bad — it erodes buyer confidence at the exact moment you need trust. When a customer is about to send crypto (an irreversible transaction), the professionalism of your payment page directly affects whether they complete the purchase.
Platform Support: CoinPayments Covers More Ground
CoinPayments integrates with a wider range of e-commerce platforms. In addition to Shopify and WooCommerce, CoinPayments offers plugins for Magento, OpenCart, PrestaShop, and Drupal. If you run your store on any of these platforms, CoinPayments provides a ready-made integration that Aurpay does not.
Aurpay supports two platforms: Shopify (via a native App Store application) and WooCommerce (via a WordPress plugin). That is it. If you need Magento, PrestaShop, or OpenCart support, Aurpay is not an option for your store today.
However, Shopify and WooCommerce together power the majority of small-to-mid-size e-commerce stores globally. Shopify alone hosts over 4 million active stores, and WooCommerce powers roughly 36% of all online stores. By focusing exclusively on these two platforms, Aurpay delivers deeper integration quality rather than broader but shallower plugin coverage. The Shopify app, for example, is listed on the official Shopify App Store and follows Shopify’s native checkout standards — something that third-party plugins on other platforms often cannot match.
Platform Integration Comparison
| Platform | CoinPayments | Aurpay |
|---|---|---|
| Shopify | Yes (third-party plugin) | Yes (native App Store app) |
| WooCommerce | Yes (plugin) | Yes (WordPress plugin) |
| Magento | Yes | No |
| OpenCart | Yes | No |
| PrestaShop | Yes | No |
| Drupal | Yes | No |
Fiat Settlement: CoinPayments Has It, Aurpay Does Not
CoinPayments offers fiat settlement in USD and EUR through third-party partners, with options for direct bank deposits and PayPal payouts. This means you can accept crypto from customers and receive traditional currency in your bank account — a feature that simplifies accounting and eliminates your exposure to crypto price volatility.
Aurpay does not offer fiat settlement. You receive crypto in your wallet and manage conversion to fiat yourself through an exchange of your choosing. This gives you full control over when and how you convert — and you can often get better exchange rates on a major exchange than through a gateway’s built-in conversion — but it requires an extra step in your workflow.
For merchants who want a fully automated crypto-to-fiat pipeline, CoinPayments’ settlement option is a genuine advantage. For merchants comfortable holding stablecoins (USDT, USDC) or managing their own exchange conversions, Aurpay’s approach keeps you in control without the additional fees that fiat settlement services charge.
Settlement Speed and User Feedback
With Aurpay’s non-custodial model, settlement is instant. The moment a blockchain confirms the transaction — seconds on Tron or Polygon, a few minutes on Ethereum — the funds are in your wallet. There is no settlement cycle, no batch payout, and no pending balance. CoinPayments’ settlement depends on usage: funds arrive in your CoinPayments wallet after confirmation, but remain in their custody until you withdraw. Fiat settlement through banking partners extends the timeline to one or more business days.
CoinPayments has accumulated over 1,000 reviews on Trustpilot with a mixed overall rating. Recurring complaints include account freezes with deposited funds becoming inaccessible, the 5.5% annual dormant account fee catching seasonal merchants, and extended support response times on transaction disputes. These issues do not make CoinPayments unreliable for every merchant — the platform has processed millions of transactions over 13 years — but they reflect risks specific to custodial platforms where a third party controls the payment flow.
When CoinPayments Is the Better Choice
CoinPayments is a stronger fit than Aurpay in several specific scenarios:
- You need niche altcoin support: If your customers want to pay in project-specific tokens, gaming coins, or low-cap altcoins that Aurpay does not support, CoinPayments’ 1,300+ coin catalog is the clear choice.
- You need fiat settlement: If you want crypto payments converted to USD or EUR and deposited directly into your bank account, CoinPayments offers this through third-party partners. Aurpay does not.
- You use Magento, PrestaShop, or OpenCart: CoinPayments has plugins for these platforms. Aurpay only supports Shopify and WooCommerce.
- You are already in the CoinPayments ecosystem: If you have an established CoinPayments account with configured wallets, payment buttons, and integrated workflows, the switching cost may not justify the security benefits of moving to a non-custodial gateway.
- Fee sensitivity is your top priority: At 0.5% versus 0.8%, CoinPayments is cheaper on base processing fees for most transaction volumes.
When Aurpay Is the Better Choice
Aurpay is the stronger option when security, simplicity, and speed are your priorities:
- Security-first merchants: If you want zero counterparty risk and full control over your private keys, Aurpay’s non-custodial architecture means your funds are never in a third party’s custody. No hot wallet exploit, no account freeze, and no withdrawal dependency.
- Zero KYC requirement: If you need to start accepting payments immediately without submitting business documents, Aurpay’s zero-KYC onboarding gets you live in under 15 minutes.
- Shopify or WooCommerce merchants: If your store runs on either of these platforms, Aurpay’s native Shopify App Store integration and WooCommerce plugin offer a cleaner, more modern experience than CoinPayments’ third-party plugins.
- Stablecoin-focused businesses: If the bulk of your crypto revenue comes from USDT and USDC payments, Aurpay’s multi-chain stablecoin support (ERC-20, TRC-20, BEP-20, Polygon, Arbitrum) gives your customers lower gas fees and faster confirmations.
- Modern checkout experience: If your brand depends on a professional, polished checkout flow that matches contemporary e-commerce standards, Aurpay’s interface is built for 2026, not 2013.
- Instant settlement to your wallet: If cash flow timing matters to your business, Aurpay settles directly to your wallet the moment the blockchain confirms — no withdrawal step, no batch cycle, no waiting.
Side-by-Side Summary
| Feature | CoinPayments | Aurpay |
|---|---|---|
| Founded | 2013 | 2022 |
| Custody | Custodial | Non-custodial |
| Supported coins | 1,300+ | 10+ |
| Supported chains | Multiple | 10+ (Ethereum, Tron, BSC, Polygon, Arbitrum, etc.) |
| Processing fee | 0.5% | 0.8% |
| Dormant account fee | 5.5% annually | None |
| KYC required | No (basic), Yes (fiat/conversions) | No |
| Fiat settlement | Yes (USD, EUR via third parties) | No |
| Settlement speed | After withdrawal (crypto) / T+1 (fiat) | Instant (on-chain confirmation) |
| Shopify | Third-party plugin | Native App Store app |
| WooCommerce | Plugin | WordPress plugin |
| Magento / OpenCart / PrestaShop | Yes | No |
| Chargebacks | Not possible (blockchain) | Not possible (blockchain) |
How to Migrate from CoinPayments to Aurpay
If you decide to switch, the migration process is straightforward because both gateways integrate via plugins rather than deep platform modifications:
- Set up your Aurpay account: Visit Aurpay’s payment gateway page, connect your wallet address, and configure which coins and chains you want to accept. No KYC documents needed — the process takes about 15 minutes.
- Install the plugin: For Shopify, install Aurpay directly from the Shopify App Store. For WooCommerce, install the Aurpay plugin from WordPress and activate it in your payment settings.
- Test a transaction: Run a small test payment to confirm the full flow — from checkout to blockchain confirmation to funds arriving in your wallet.
- Withdraw remaining CoinPayments balances: Before deactivating your CoinPayments account, withdraw all remaining funds to your personal wallet. Pay attention to the dormant account fee — if you leave a balance and forget about the account, CoinPayments will charge 5.5% annually on what remains.
- Deactivate CoinPayments: Once you have confirmed Aurpay is processing payments correctly and your CoinPayments balance is zero, deactivate the CoinPayments plugin on your store.
You can also run both gateways in parallel during a transition period, offering customers the choice of payment methods while you verify that Aurpay handles your transaction volume smoothly.
The Bottom Line
CoinPayments and Aurpay serve different merchant priorities. CoinPayments is the coin-maximalist option — if breadth of supported cryptocurrencies, fiat settlement, and multi-platform coverage are your non-negotiables, it delivers capabilities that Aurpay currently does not match. Its 0.5% base fee is also lower than Aurpay’s 0.8%.
Aurpay is the security-first option. Non-custodial architecture eliminates counterparty risk, instant settlement removes cash flow delays, zero KYC enables same-day launch, and a modern checkout experience supports higher conversion rates. For Shopify and WooCommerce merchants whose customers primarily pay in major cryptocurrencies and stablecoins, Aurpay covers the coins that actually generate revenue — without the risks that come with trusting a third party to hold your money.
The question is not which gateway is objectively better. It is which trade-off matters more to your business: maximum coin coverage with custodial risk, or maximum security with a focused coin selection. If you prioritize keeping your funds under your control from the moment of payment, explore Aurpay’s non-custodial payment gateway and start accepting crypto on your Shopify or WooCommerce store today.
